Mom Wants A Diabetes Cure

Tuesday, March 31, 2009

Anyone Know Why the Cozmo Pump is Discontinued?

We got a letter in the mail saying Smiths Medical isn't providing the Cozmo pump for direct sale anymore. But, they're honoring the warranty for all old and new customers. We have 4 years left on ours, but it sucks that now we'll have to switch after that time.

Has anyone heard about why they've discontinued the Cozmo?


  • Shannon, I just found out about this myself-- and thought immediately of you and Brendon.

    AmyT has a good article on what happened here.

    By Blogger Sandra Miller, at 3/31/2009 10:00 AM  

  • Thanks Sandra. I hope you and the family have been doing well!

    By Blogger Shannon, at 3/31/2009 10:31 AM  

  • We're bummed about the Cozmo too :( Kacey just got hers a week before they made the announcement! Hopefully in 4 years they will have something else on the market.

    By Blogger Jill, at 3/31/2009 10:52 AM  

  • This comment has been removed by the author.

    By Blogger Aggelos, at 3/31/2009 12:33 PM  

  • I'm an employee at Smiths, and agree that it was unfortunate the company decided to exit the diabetes business, but they had their reasons. We make a great product and know how happy our customers are with their pumps.
    The warranty for the pump is still covered, and our customers will still receive the same level of service and support as they always have.
    As for switching to a new pump, you should speak with Customer Service, and they will help you find one when it is time.

    By Blogger Aggelos, at 3/31/2009 12:35 PM  

  • Shannon, we're good-- busy, but good.

    Hope the same is true for you guys.

    By Blogger Sandra Miller, at 3/31/2009 1:47 PM  

  • Sandra

    This is a great shame, I really like the flexibility and features of the Cozmo. I'm about halfway through my warranty. Maybe we'll get lucky and another company will buy up the design.

    I hope Brendon is well and you're all fine.

    By Blogger Bernard, at 4/15/2009 9:17 AM  

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